.The item must be unused, in its original packaging, with tags intact.
Proof of purchase (order number or invoice) is required.
To ensure transparency and fairness for both our customers and our team:
⚠️ We require an unboxing video as proof for any return or refund requests related to:
.Damaged items
.Defective products
.Wrong item received
Start recording before opening the package without Pausing video.
Record the entire unboxing process in one continuous video without any cuts or pauses.
Clearly show:
1.Outer packaging with shipping label
2.Opening of the box or parcel
3.The actual condition of the product
Send the video to us within 24–48 hours of delivery via WhatsApp or email.
📧 support@naaricollection.in
📲 WhatsApp: +91 9258389112
❗ Without a valid video, we cannot process any return, exchange, or refund request. This helps protect both the customer and our business from misuse or false claims. Thank you for your cooperation! 💖
If your item is eligible:
Email us at support@naaricollection.in or WhatsApp +91 9258389112 within 7 days.
Share your order number, clear photos of the item, and a brief reason for return.
Once approved, we will guide you on return shipping.
Once the returned product is received and inspected, we will notify you of the approval or rejection.
If approved, your refund will be processed within 5–7 business days to the original payment method.
In case of Cash on Delivery orders, we will initiate a bank transfer or UPI refund after receiving bank details.
If returned item is found used or damaged by the customer, refund or exchange will be denied.
Always retain proof of courier and tracking ID for safety.
Do not send returns without prior approval — unapproved parcels may be rejected.
